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Customer Satisfaction Questionnaire
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Step
1
of 2
Name
Customer Email
Address
Post Code
Customer the installation
How satisfied were you with the initial enquiry process?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How would you rate the professionalism and knowledge of our sales surveyor?
Excellent
Good
Average
Poor
Very Poor
How clear and comprehensive was the quotation pack you received?
Clear
Very Clear
Somewhat Clear
Unclear
Very Unclear
Next
How would you rate the performance of our installation team?
Excellent
Good
Average
Poor
Very Poor
How satisfied are you with the overall performance of our company?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
What aspects of our service did you find most valuable? Select all that apply.
Timeliness
Professionalism
Communication
Quality of installation
After-sales support
Would You Recommend This Customer or Experience?
Yes, definitely
Yes, with reservations
No
Not sure
Submit
Home
About Us
Services
Intruder Alarms
Remote Signalling
Fire Detection Systems
Closed Circuit Television
Blog
Contact Us
01382 775029
enquiries@nova-alarms.net
